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A reservation on hold keeps the seats and holds the funds without charging them. Confirm it to capture the funds and issue the vouchers.
On Bookings, open the booking marked On hold.
Hold expires shows when the hold runs out.
The Booking card shows what you reserved; the Charges card shows each ticket and the Total net held.
Press Confirm and issue vouchers. The funds are captured and the vouchers are issued.
Careful. If you do not confirm before the hold expires, the reservation lapses: the seats go back on sale and the money returns to your balance.
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