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Your Wallet is prefunded and held in US dollars. To add money, ask our team for bank transfer details with a support ticket.
Send US dollars or any currency we carry. We convert it on the way in and record both figures.
Open Support and press New ticket.
Choose Something else, then set Type of request to Payment, wallet or invoice.
Put the amount and currency in Subject, and in What happened ask for the transfer details and say when you will send it.
Press Open ticket. We reply with the details, and add the money once it arrives.
Tip. Each top-up appears in the Ledger as a topup line. A top-up in another currency also shows the amount you sent.
