Haruka Airport Express - Between Kansai Airport and Kyoto

The Kansai-Airport Express "HARUKA" is a convenient and comfortable limited express train which directly links Kansai Airport with stations in the major cities in Kansai such as Kyoto. From Kansai-airport Station, it takes approximately 80 minutes to Kyoto. Sixty trains or around 30 round-trips run every day.

Child policy: - Children under 6 years are free of charge. Each paying adult may bring up to two children who are eligible for free admission. - Children under 12 years must be accompanied by a paying adult at all times. Good to know: Physical ticket: - This pass can be purchased and used by international travellers (non-Japanese citizens). A valid proof of identification or passport must be presented upon ticket collection. - Redemption point: Please visit https://www.westjr.co.jp/global/en/ticket/pass/shop/pdf/OWE_EN.PDF - How to use a ticket vending machine: Please visit to https://www.westjr.co.jp/global/en/howto/ticket-vending-machine/ - The reserved seat coupons can be exchanged for one time, and the reserved seats need to be exchanged separately (The reservation is at the green machine or green window). - When the number of reserved seats is used up or there is no prior redemption of the reserved seat ticket, the ticket can be used to take the free seat directly. - The HARUKA tickets cannot be used to board any other Limited Express trains besides Kansai-Airport Express "HARUKA". - Within the limits mentioned above, it is possible to board other trains besides the Kansai-Airport Express "HARUKA", such as Special Rapid Services, Rapid Services and Local trains. - Please note that the Limited Express non-reserved seat fare cannot be refunded if passengers use a train other than the Kansai-Airport "HARUKA". - It is possible to get off the train at other stations within the area of usage. However, this is not a ticket for unlimited rides, and it will be collected when you pass through the ticket gates. - Additional fees apply when using trains outside the area of usage. - When taking a reserved seat or boarding a first class car (green car) on the Kansai-Airport Express "HARUKA", an additional Limited Express fare is required. - Separate fees apply when using a car or train where numbered boarding tickets or liner tickets are required. QR code entry: - This pass can be purchased and used by international travellers (non-Japanese citizens). - You will need a smartphone with internet access in Japan. - Screenshots or printed versions of the QR code will not be accepted. You must display the live code on the website. - At ticket gates equipped with a QR reader, scan your code on the reader. At stations without a built-in QR reader, please follow the signage to scan your code at the designated ‘WEST QR’ terminal. How to use the QR: - You can navigate ticket gates easily by scanning the WEST QR code on your smartphone. For full details and visual guides, please visit the official user guide: https://www.westjr.co.jp/global/en/ticket/westqr/userguide/ * Receive Your Voucher: Get your ‘WEST QR reservation form from the voucher * Access the Site: Use the link found on your reservation form to open the ‘WEST QR User Site.’ * Create an Account: Register with your email address, a password, and your country/region. * Link Your Ticket: Once logged in, a pop-up will prompt you to link your ticket. Follow the instructions to register. * Book Seats (If applicable): If you are taking the Kansai-airport Express HARUKA, you may reserve seats via the User Site from 30 days before departure up to 3 minutes before the train leaves. ** Important: Seat reservations must be made through this site. They cannot be processed at station counters or ticket machines. If designated seats are sold out, please book a different train or use non-reserved seating. On the day of arrival: - Access Your Ticket: Log in to the WEST QR User Site. - Select & Activate: Choose the ticket you intend to use from your list and tap 'Use Ticket' on the ticket details screen. - Scan at the Gate: A QR code will appear on your screen. Scan this code at the red reader located at the ticket gate.