Child policy:
- Children under 6 years are free of charge but must be accompanied by a paying adult at all times.
Good to know:
- Visit Osaka Rapi:t is valid only for international travellers and cannot be used by Japanese citizens.
- This ticket cannot be used on the same day of purchase. Seats on limited express trains are available for reservation from the day of purchase onward.
- To reserve a seat on a limited express ticket, you must do so after purchasing the ticket and at least five minutes before the train's departure. Please note that seat reservations are not available from 1:50 AM to 3:00 AM Japan time due to maintenance work.
- Tickets for up to eight people travelling to and from Kansai Airport on the same day can be purchased. If multiple tickets are bought, they must be transferred to other customers' mobile devices, except for the one used by the purchaser. Multiple tickets cannot be used on a single smartphone.
- Passengers sharing the same reservation number must travel together on the same train, as tickets cannot be partially used.
- Rapi:t α (alpha) route: Namba Station - Shin-Imamiya Station - Tengachaya Station - Izumisano Station - Rinku Town Station - Kansai Airport Station
- Rapi:t β (beta) route: Namba Station - Shin-Imamiya Station - Tengachaya Station - Sakai Station - Kishiwada Station - Izumisano Station - Rinku Town Station - Kansai Airport Station
- Check the official website for the latest information on the train routes and schedules.
- Seat selection is limited to regular seats. Super seats are not offered.
- Please ensure that you have internet connectivity on your phone to use the digital ticket. Screenshots of the ticket will not be accepted. In the event of a lost, malfunctioning, or dead mobile device, you will be unable to use the digital ticket, and refunds will not be provided.
- Recommended browsers and systems for using the digital tickets are iOS 15 or later with the latest Safari version, or Android 10.0 or later with the newest Chrome version. Please note that despite using recommended systems and browsers, you may still encounter compatibility issues requiring assistance due to device or usage environment differences.
- Upon presenting your digital ticket, you will receive a shopping coupon valid at Namba CITY, Namba Parks, Namba SkyO, and Namba EKIKAN (excluding some stores). Coupon inclusions are subject to change.
- For instructions on how to use the ticket, please refer to the manual at https://shorturl.at/tJRrV.
- Cancellation policy: A cancellation fee of JPY 220 per ticket will apply. Please note that cancellations and refunds are not available once a seat reservation has been made.
