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What each screen does, what to do first, and what you can safely ignore until your second product.
Short answer
Products holds your inventory and the price of each ticket, which is what every buyer pays. Promotion sets how prominently each product is shown and the commission it costs you. Bookings shows sales and what you receive from each, Wallet is where that money arrives and how you withdraw it, and the Dashboard summarises the rest. Work through them in that order and ignore API keys entirely until you have published something.
Sign in and check your status
Sign in at the login page with the email you applied with. If a panel on the left says Awaiting approval, you can build products but not publish them yet.
Read the Dashboard
It shows bookings, upcoming departures and anything that needs attention. On day one it is empty, and that is fine.
Create one product
Products, then New product. Pick the archetype that matches what you actually run. The wizard changes shape based on that choice.
Choose a promotion level
Promotion, then a level for the product. Every product starts on level 1, the standard listing, so change it only if you want the product shown more.
Watch the first booking land
Bookings fills in as sales arrive, from the marketplace and from every connected trade buyer, in one list.
The panel is deliberately small. You will spend most of your time in two or three screens, and some of the others you may never open.
This page is a map rather than a set of instructions. Each screen has its own walkthrough, linked at the end.
Use the email address on your application. The login page has tabs across the top for travellers, operators and trade buyers; you want the operator tab, though in practice the form is the same and we work out where to send you from your account.
If you see Awaiting approval
A note in the left column means our partnerships team has not finished reviewing your application. You can build products, set rates and configure everything while you wait. Publishing is the only thing that is blocked, and it unblocks itself the moment you are approved.
| Screen | What it is for | How often you will use it |
|---|---|---|
| Dashboard | Bookings, upcoming departures, anything needing attention | Daily, briefly |
| Products | Your inventory, on four pages: On sale, In progress, Not on sale and Archived. Each product holds its own options, calendar and prices | Heavily at first, then rarely |
| Build with AI | An assistant that lists a new product, or changes one, from a conversation | Whenever you would rather describe than fill in forms |
| Promotion | The promotion level of each product, what each level costs you and what it shows | Once, then when a product needs more attention or less |
| Bookings | Sales on your inventory and what you receive from each | Daily |
| Wallet | Your share of each sale after commission, and withdrawing it | When you want to be paid |
| Quote requests | Requests for a price on anything you sell on request | Only if you sell on request |
| API keys | Credentials for importing products from your own system | Once, if ever |
| Support | Conversations with our support team | When you need us |
There is a dependency chain here and working against it wastes time.
Two numbers, and it is worth being clear about them on day one because everything else in the panel assumes you already are.
Your price is what the buyer pays. You type it into the calendar, and a traveller on the marketplace and a trade buyer booking through an agency or an API both pay that figure. Nothing is added to it.
Our commission comes out of that price. It is a percentage, and the percentage depends on the promotion level the product is on. The Promotion screen shows what each level costs you, and every booking shows the level it sold on, so the arithmetic is checkable rather than asserted.
A worked example
You set a price of $100 and the product is on level 1. A traveller pays $100, and so does a trade buyer. If level 1 costs you 15%, our commission is $15 and you receive $85. The percentage is an illustration; the Promotion screen shows the ones that apply to you.
The walkthroughs below cover each screen in order. If something in the panel does not behave the way one of them describes, that is a bug on our side rather than a misunderstanding on yours, and the contact page reaches a person.
Yes. Everything works except publishing. Build your products, set your calendar and rates, and they go live the moment approval comes through.
Yes. Contact us with the email addresses and we will attach them to the same operator account, so you are all looking at one set of inventory.
They pay your price, the one on your calendar, and so do trade buyers. The Bookings screen shows what you receive from each sale: that price less the commission of the promotion level the product sold on.
Use "Forgot password?" on the sign-in page. A six digit code goes to the address on your operator account, not to whoever is signed in, and you choose a new password with it. The code works for 15 minutes.
Next in this sequence
Creating Your First Product
Why the wizard asks a walking tour about meeting points and an e-sim about nothing of the kind, and how to get through it without redoing the whole thing.