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Drag a range, set a rate, close a week. How to price a season without touching 90 individual days.
Short answer
Open a product from Products and each option shows a month calendar. Click a date, then click a second date to select the range between them, and use Set rate to apply a price per ticket type across the whole range or Close these dates to take them off sale. Rates you set here override the baseline from the wizard for those dates only.
Open the product
Products, then the product's name. Every option on it gets its own calendar, stacked down the page.
Select a range
Click the first date, then the last one. A line above the grid confirms what you have selected before you change anything.
Set rate, or close the dates
Set rate opens a price field per ticket type. Close these dates takes the range off sale entirely.
Label the season
Optional, but a range labelled Peak summer is much easier to find and revise in eight months than one that is not.
Apply and check
The calendar redraws with the new rates showing under each date, so you can see immediately whether you caught the right days.
The wizard gave your product a baseline rate and a date range. This screen is where that becomes an actual commercial calendar.
If your product has a morning and an afternoon departure, you get two calendars. They are independent, which is the whole reason they are separate options.
This does mean a change to both departures has to be made twice. That is the trade you accepted when you split them, and it is usually the right trade, because the alternative is not being able to close one and keep the other.
Click once to set the start. Click again to set the end. Everything between them is selected, and the text above the grid tells you what you have before anything is applied.
Clicking a single date and applying works fine too, for a one-off public holiday rate or a single closed day.
Clear drops the selection without changing anything. Use it freely; nothing is saved until you submit the form.
Set rate gives you one field per ticket type on that option, each labelled with the ticket name and the currency, USD. Two things about it matter.
It is the price, so it is what the buyer pays, whether that is a traveller on the marketplace or a trade buyer. Nothing is added to it. Our commission comes out of it at the product's promotion level, so what you receive is this figure less that percentage.
It is USD, always, regardless of what currency you think in. Every rate in the system is stored in US dollars and converted at display time using rates refreshed hourly. If you work in euros, convert once when you set the rate rather than trying to make the system hold euros, because a stored euro rate would drift against every other product on the marketplace.
Leaving a ticket type blank
A blank field means that ticket type keeps whatever rate it already had for those dates. This is useful when you want to raise adult pricing for summer and leave child pricing alone. It is also an easy way to think you changed something you did not, so check the calendar afterwards.
Set a rate for June through September, then a higher one for the two weeks of a festival inside it, and the festival rate wins on those days. The more specific range takes precedence, which is what you would expect and means you can layer without deleting.
What you should not do is build fifty overlapping ranges over a year. It works, but in March you will not be able to tell which one is in force. Label them, keep them broad, and use the calendar itself as the record, since it shows the effective rate under each date.
Close these dates takes the range off sale across every channel at once. The marketplace stops offering it and so does every trade buyer connected to you, in the same moment.
The reason field is optional and private. Annual maintenance, Guide on leave, Ramadan hours. It is for you in six months, not for travellers.
Closing a date does not cancel existing bookings
If someone has already booked, closing the date removes future sales but leaves their booking standing. Cancel those from the Bookings screen, where the traveller gets told and the refund is handled under your policy. Closing a date in the hope that bookings quietly go away does not do that.
Capacity is set per option and applies per departure, or per day for opening hours products.
A capacity of 20 on an option with 09:00 and 14:00 departures means 20 seats each, so 40 a day. It does not mean 20 shared between them. If 20 a day is what you mean, you want one option and a different structure.
Seats are held the moment a traveller reaches the payment step and released automatically if they abandon it, which is why your remaining count can dip and recover without a sale. The hold is twenty minutes.
Availability is generated forward from your schedule automatically, so you do not need to do anything each January.
What you do need to do is set next season's rates before anyone books next season at this season's prices. Travellers book eight and nine months out more often than most operators expect, and a rate you have not revised is still a rate you are committed to.
Not as a repeating rule yet. Today you select the weekend dates and apply a rate to them, which for a season is a handful of range selections. A recurring weekday and weekend rule is on the list.
They keep the rate that was in force when they were made. Changing a rate never reaches backwards into a booking that already exists.
Everything is held in USD so that one product's price means the same thing as another's. The traveller sees euros, converted at the hourly rate, and the rate is frozen onto the booking at the moment it is made so it cannot drift afterwards.
Check you were on the right option's calendar. Two options on one product look similar stacked down the page, and closing one leaves the other open, which is working as intended even when it is not what you meant.
As far as your availability extends, and it extends automatically. If you want to stop selling beyond a horizon, close the dates past it.
Yes, for each product, under “Few left” hint on its page. Travellers see the hint beside a date, a departure or a ticket type once that many places or fewer remain; five unless you say otherwise. The number they see is always the real one, so what you choose is how early it starts, never what it says. Set it to 0 and it never shows.
Next in this sequence
Promotion Levels, Commission and What You Actually Receive
One price, four promotion levels, and one worked example that shows what is left of a sale.